Subscribe Us: Get 10% Off First Order

物流政策

We have comprised below a shipping policy based on ensuring you get competitive rates for your order alongside fast delivery from our worldwide fulfillment centers, with global logistic brands you trust.

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

We offer free shipping for orders over $59And if less than $59,we provide two flat rates, Standard shipping is $10, Expedited shipping is $30. Worldwide shipping.For multiple shipping options, you can refer to the table.

Shipping option

Estimated delivery time

Price

Standard

10 to 20 business days

$10

Expedited

3 to 7 business days

$30

Freeshipping

10 to 25 business days

$0

International Shipping

We offer international shipping Worldwide: Wellchoo offer multiple international shipping options, the detail show at broader delivery timelines for international shipping since expectations can vary greatly depending on the destination.

You need to pay attention to is the following,we offer international shipping to the following countries as NO.1.

NO.1

Country

Estimated delivery time

Price

Indonesia

5 to 10 business days

$20

Malaysia

5 to 10 business days

$20

Philippine

5 to 10 business days

$20

Thailand

5 to 10 business days

$20

Singapore

5 to 10 business days

$20

Vietnam

5 to 10 business days

$20

Myanmar

5 to 10 business days

$20

Cambodia

5 to 10 business days

$20

Laos

5 to 10 business days

$20

Brunei

5 to 10 business days

$20

 

After the free shipping condition is met, there is no need to pay for shipping, and the price includes taxes.

Your order in the area in the NO.1 form may be subject to import duties, and these taxes(including value-added tax) will be borne by Wellchoo.

Except for the countries listed in Form No. 1, orders generated in other regions may be subject to import duties and these taxes (including value-added tax). These costs will be borne by you as a customer.

 How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at wellchootennis@gmail.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available. 

Refunds, returns, and exchanges

You can link out to our full return policy throuth https://www.wellchoo.com/policies/refund-policy

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at wellchoo@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at wellchootennis@gmail.com.