This website is operated by Wellchoo (collectively, "us", "we" or " Wellchoo").
You will need to register with Wellchoo to place an order for products through this website.
In return for permitting you to use any of the Wellchoo websites and benefiting from our services, you agree that any information you provide to us about yourself at any time will be true, accurate, current, and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation Wellchoo has is immediately null and void.
CONDITIONS OF REGISTRATION
If you are under 18, you must ask your parents or guardians before you:
·Email Wellchoo or post a website comment
·Request Wellchoo e-mail anything to you
·Send in any information to Wellchoo
·Purchase anything online
By continuing to use this website and any of the services offered, you are confirming that you have received the consent of a parent or legal guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.
You acknowledge and agree that all content included on this website including, but not limited to, website design, text, graphics, audio clips, visual clips, logos, button icons, and the selection and arrangement thereof shall remain always vested in Wellchoo or its content suppliers and is protected by international copyright laws. You are permitted to use this material only as expressly authorized by the applicable rights holder. Subject to the foregoing, the page headers, custom graphics, and button icons are (unless indicated otherwise) service marks, trademarks, and/or trade dress of Wellchoo.
NOTIFICATION OF COPYRIGHT INFRINGEMENT
Wellchoo will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been used or copied in a way that constitutes copyright infringement, please provide our Legal Department with a notice containing the following elements.
1.A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed;
2. A description of the copyrighted work or works that you claim have been infringed and which you request to be removed from the site;
3. A description of the location of the material that you claim is being infringed;
4. Information sufficient to permit Wellchoo to contact you, such as your physical address, telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. A statement by you that the information in your Notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
You can notify Wellchoo of any claims of copyright infringement at the following email address:
CONTENT SUPPLIED BY USERS
If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which Wellchoo uses such material.
Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or used on a royalty-free basis by Wellchoo anywhere in the world, in any medium, in perpetuity.
AMENDING THE TERMS AND CONDITIONS OF USE
Wellchoo reserves the right to add to, amend, change or remove any part of these Terms and Conditions at any time. When material changes are made to the Terms and Conditions, a notice will be published on the home page of the Wellchoo website notifying users that such changes have been made. By continuing to use this website after the publication of such a notice, you are indicating your acceptance of those changes. Wellchoo may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.
You agree that you will only use our website in a way that is consistent with the Terms and Conditions and which complies with applicable laws and regulations. You agree that you will not use this website to upload or send any material which contains software viruses or other codes, files, or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.
Please note that any promotions/offers on the website can be used in conjunction with any other discounts.
Wellchoo will endeavor to display availability as accurately as possible.
If we are unable to supply the goods requested we will aim to assist you in finding a suitable alternative upon which you are happy with, however, Wellchoo will not be bound to offer alternatives to a greater value than the item originally chosen, and a difference may be required to be paid.
If you do not wish for an alternative product we will cancel the order and any pending transaction promptly, please be aware that funds may take several days to reallocate in your account.
If we do not receive all an order from a supplier, Pre-orders will be fore filled in chronological order, we will contact any customers who have missed out with either alternatives or refunds as mentioned above.
Pre-Order dates are provisional and although we do receive most stock on time we cannot be held responsible for any costs incurred for your time, or services paid for if there are delays or non-supply of product.
In accordance with the Consumer Contracts Regulations 2013, you have 14 consecutive days from the day after you receive your parcel to cancel your contract with us.
Should you wish to do this we require written notification via email. You may do this either before you receive your parcel, or it can be placed within the parcel upon its return.
If goods have been dispatched, you will be expected to cover the cost of return or pay for the cost of retrieval if the courier hasn’t yet delivered.
Any non-personalized canceled items must be returned to us in resalable condition, unused, and complete with the original packaging. When returning, please protect product packaging by using additional outer packaging to return.
PARCELS LOST IN TRANSIT
Whilst goods are in transit to you, Wellchoo is responsible for ensuring delivery is at least attempted, and in the case, you are unavailable to receive at the address you given to us. We will supply enough assistance, so you can locate and collect your order from the relevant delivery agent.
If you do not receive your parcel within the specified delivery time shown in the Basket, please track your parcel using the information provided in the Dispatch notification you received from us, if this doesn’t assist with locating your parcel, please contact our Customer Service team by email.
All goods supplied by Wellchoo are from official sources and covered by the normal manufacturer's warranty. You can return any item within 30 days of receipt for a refund or to exchange the same item for an alternative size, but the items returned must be in their original condition, which includes any packaging. All goods will be inspected on return. We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with not in accordance with normal use. （*PLEASE NOTE ALL RETURNS ARE SUBJECT TO A 5% RESTOCKING FEE*）
If the item is eligible for a return, please contact us at firstname.lastname@example.org. We will provide a return address to ship back the merchandise. Consumers should be responsible for the return shipping fee. The initial shipping charge is non-refundable.
You can ship the merchandise directly to Wellchoo via UPS, FedEx, or any company that can provide a return tracking number. Upon receipt and inspection of the returned merchandise, we will issue the refund within 4-5 business days.
In situations where Wellchoo gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.
service will be subject to these Terms and Conditions.
WEBSITE USE RESTRICTIONS
Wellchoo is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided and without warranties of any kind. To the fullest extent permitted by law, Wellchoo disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a purpose, and non-infringement. Wellchoo cannot guarantee and does not promise any specific results from the use of the Website. Wellchoo does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. To the fullest extent permitted by law, Wellchoo does not make any warranties or representations regarding the use of the materials or Content in the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability, or otherwise. You understand and agree that you download or otherwise obtain Content (including any mobile client) at your own risk and that you will be solely responsible for your use and any damage to your mobile device or computer system, loss of data, or other harm of any kind that may result. Wellchoo reserves the right to change all Content and other items used or contained in the Website at any time without notice. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Wellchoo shall not be liable for any failure to perform its obligations where such failure is a result of acts of Nature(including fire, flood, earthquake).